STORE POLICY
Customer Care
At The Vibes Today, every set is made with care, precision, and love.
Each order is handcrafted and made-to-order to ensure the highest level of quality. Because of this, slight variations in design or color tone are a natural part of our artisan process — and what makes every set uniquely yours.
Our goal is to make your experience smooth, transparent, and satisfying from start to finish. If you ever have a concern about your order, please contact us at support@thevibestoday.com within 3 business days of delivery. We will review each case individually to ensure your satisfaction while maintaining our commitment to fair and consistent policies.
Privacy & Safety
Your privacy is our priority. All personal information collected during checkout — including your name, address, payment details, and email — is used solely to process and fulfill your order.
We will never share, sell, or distribute your information to third parties.
Payment processing is secured through trusted encrypted systems to ensure your personal and financial data remain protected.
For your safety, please ensure all application materials (glue, tabs, etc.) are used as instructed. The Vibes Today is not liable for misuse or allergic reactions related to application or removal products.
Payment Methods
We currently accept the following secure payment methods:
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Major credit/debit cards (Visa, Mastercard, American Express, Discover)
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PayPal
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Apple Pay / Google Pay (if available through your checkout platform)
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All payments are processed securely at the time of purchase.
Please ensure your billing information matches your payment method to prevent order delays.
Return, Refund, & Chargeback Policy
Because all of our products are handcrafted, made-to-order, and personal-use items, all sales are final.
We do not accept returns or exchanges for hygiene and quality assurance reasons.
If your order arrives damaged, defective, or incorrect, please contact us within 3 business days of delivery with clear photos of the issue. We’ll gladly investigate and replace any items that were damaged in transit or due to an error on our part.
Chargeback Policy:
Unauthorized or invalid chargebacks are considered fraudulent. If a chargeback is filed without first contacting us to resolve the issue, we reserve the right to permanently ban the customer from future purchases and pursue further action through our payment processor.
We believe in fairness, transparency, and mutual respect — please reach out to us directly for assistance before initiating any dispute.